Cookie policy
Effective Date:
Welcome to eyesCloud3D. The website https://eyescloud3D.com is owned by the company eCapture Research and Development S.L. ("we", "our" or "the Company"). The Company uses cookies and similar technologies on its website to improve the user experience and provide custom services. This Cookie Policy is intended to inform you about the use of cookies on the eyesCloud3D website and how you can control their use. By continuing to use our website, you agree to our use of cookies in accordance with this Policy.
1. What are cookies?
Cookies are small text files that are stored on your device (computer, tablet, mobile phone, etc.) when you visit a website. These files contain information that is used to remember your preferences, track your activity on the site, and improve your user experience.
2. Acceptance of the Cookie Policy
When you first visit our website, we will ask for your consent to use non-essential cookies. You can withdraw your consent at any time by following the instructions set forth in the 'Cookie Control' section below.
3. Types of cookies we use
Below are the types of cookies we use on our website:
3.1 According to the entity that manages them:
First-party cookies: They are those that are sent to the user's terminal equipment from a computer or domain managed by the owner of the Site and from the moment the service requested by the user is provided.
We use the following first-party cookies:
COOKIE | DURATION | DESCRIPTION |
|---|---|---|
| CookiesRead | 2 years | Saves whether the cookie pop-up has been read when entering app.eyescloud3d.com |
| IotaRead | 2 years | Saves whether the iota pop-up has been read when entering app.eyescloud3d.com |
| language | 2 years | Saves the language selected by the platform user. |
| userColor | 2 years | Saves the model viewer background color selected by the user. |
| userColorId | 2 years | Saves the background color ID. |
| eyescloud3d-acceptedLogin | 2 years | Saves the login token. |
| eyesCloud3D | 2 years | Saves the login token. |
Third-party cookies: These are sent to the user's terminal equipment from a computer or domain that is not managed by the owner of the Site, but by another entity that processes the data obtained through cookies.
We use the following third-party cookies:
Google AdServices cookies:
COOKIE | DURATION | DESCRIPTION |
|---|---|---|
| _ga | 2 years | Used to distinguish users. |
| _ga_<container-id> | 2 years | Used to maintain the session status. |
| _gid | 24 hours | Used to distinguish users |
| _gat | 1 minute | Used to limit the percentage of requests |
| AMP_TOKEN | 30 seconds to 1 year | Includes a token that can be used to retrieve a Client ID from the amp Client ID service. |
| _gac_<property-id> | 90 days | Includes campaign information related to the user. |
| _utma | Two years from setting or update | Used to distinguish users and sessions. |
| __utmt | 10 minutes | Used to limit the percentage of requests. |
| _utmb | 30 minutes from setting or update | Used to determine new sessions or visits. |
| _utmc | End of browser session | Configured to interact with urchin.js. Previously, this cookie acted in conjunction with the __utmb cookie to determine if the user was in a new session or visit. |
| _utmz | 6 months from setting or update | Stores the traffic source or campaign that explains how the user got to the site. |
| _utmv | Two years from setting or update | Used to store the visitor's custom variable data |
| _utmx | 18 months | Used to determine the inclusion of a user in an experiment. |
| _utmxx | 18 months | Used to determine the expiration of experiments in which a user has been included. |
| __gaexp | Depends on the length of the experiment, but usually 90 days | Used to determine the inclusion of a user in an experiment and the expiration of the experiments in which they have been included. |
| __gcl_au | 3 months | Takes information from ad clicks and stores it in a first-party cookie so that conversions can be attributed off the landing page |
Important: eyesCloud3D may possibly use other cookies loaded by Google services.
Stripe cookies:
COOKIE | DURATION | DESCRIPTION |
|---|---|---|
| stripe.csrf | Session | Protects users' data from unauthorized access. |
| _stripe_orig_props | 1 year | Help us understand how visitors interact with our services |
| private_machine_identifier | 1 year | Help us learn about the computers and web browsers used for access in order to prevent fraud. |
| Machine_identifier | 1 year | Help us learn about the computers and web browsers used for access in order to prevent fraud. |
| Cookie-perms | 6 months | Ensures that our site and services continue to function correctly. |
| Locale | Session | Ensures that our site and services continue to function correctly. |
| cid | 3 months | Help us understand how visitors interact with our services so we can analyze and improve them. |
| m | 2 years | For detecting fraud. |
Important: eyesCloud3D may possibly use other cookies loaded by Stripe services.
Clarity cookies:
COOKIE | DURATION | DESCRIPTION |
|---|---|---|
| _clck | Session | The Clarity preferences and user ID — which are unique to that site and attributed to the same user ID — persist. |
| _clsk | 1 day | Connects multiple pages viewed by a user into a single Clarity session recording. |
3.2 According to their purpose
a. Essential cookies: These cookies are necessary for the website to function properly. They include cookies that allow you to log in to secure areas of our website and use basic functions, such as browsing and access to secure areas. Without these cookies, the user would not be able to correctly receive our content and services. These cookies do not store any personally identifiable information.
b. Performance cookies: These cookies collect information about how users use our website, such as which pages they visit most often and whether they experience any errors. This information helps us improve the functionality and performance of our website. . If you do not allow these cookies to be used, we will not know when you visited our site and will not be able to assess whether it worked properly.
c. Functionality cookies: These cookies are used to remember the choices you make and customize your experience on our website. This may include remembering your username, preferred language, and region. If you don't allow these cookies, some of these services may not work properly.
d. Marketing and advertising cookies: We work with third parties to display relevant advertisements on our website and on other websites. These cookies are used to track your online activity and display advertisements that may be of interest to you. If you do not allow these cookies to be used, you will see less targeted advertising.
4. Cookie retention
Cookies can be retained for variable amounts of time. Some cookies are automatically deleted when you close your browser (session cookies), while others remain on your device for a specific period of time (persistent cookies).
5. Cookie control
You can manage and control cookies in a number of ways, including:
a. Browser settings: Most browsers allow you to refuse or accept cookies. Please refer to your browser's help section for information on how to change your cookie settings:
b. Third-party tools: You can use third-party tools, such as browser plug-ins or security apps, to control cookies and online privacy
6. Changes to the Cookie Policy
We reserve the right to update this Cookie Policy at any time to reflect any changes in our cookie practices. We encourage you to review this page periodically to stay informed of any important changes.
7. Contact
If you have any questions or concerns about our Cookie Policy, you can reach out to us at the following contact information:
eCapture Research and Development SL
Torre Siglo XXI. Paseo Fluvial 15, Planta 11ª Oficina Suroeste, Badajoz, Spain.
+34 924 10 32 27
customercare@ecaptureDtech.com
This Cookie Policy is in compliance with applicable privacy regulations and is kept up-to-date to reflect our current practices. You can find more information here
