Cookie Policy
Effective Date:
Welcome to eyesCloud3D. The website https://eyescloud3D.com is owned by eCapture Research and Development S.L. ("us", "our" or "the Company").The Company uses cookies and similar technologies on its website to improve the user experience and provide custom services. This Cookie Policy is intended to inform you about the use of cookies on the eyesCloud3D website and how you can control their use. By continuing to use our website, you agree to our use of cookies in accordance with this Policy.
1. What are cookies?
Cookies are small text files that are stored on your device (computer, tablet, mobile phone, etc.) when you visit a website. These files contain information that is used to remember your preferences, track your activity on the site, and improve your user experience.
2. Acceptance of the Cookie Policy
When you first visit our website, we will ask for your consent to use non-essential cookies. You can withdraw your consent at any time by following the instructions set forth in the "Cookie Control" section below.
3. Types of Cookies We Use
Below are the types of cookies we use on our website:
3.1 According to the entity that manages them:
Own cookies: They are those that are sent to the user's terminal equipment from a computer or domain managed by the owner of the Site and from the moment the service requested by the user is provided.
We use the following own cookies:
COOKIE | DURATION | DESCRIPTION |
|---|---|---|
| CookiesRead | 2 years | Saves whether the cookie pop-up has been read when entering app.eyescloud3d.com |
| IotaRead | 2 years | Saves whether the Iota pop-up has been read when entering app.eyescloud3d.com |
| language | 2 years | Saves the language selected by the platform user. |
| userColor | 2 years | Saves the user-selected background color in the model viewer. |
| userColorId | 2 years | Save the background color ID. |
| eyescloud3d-acceptedLogin | 2 years | Save the login token. |
| eyesCloud3D | 2 years | Save the login token. |
Third-party cookies: These are sent to the user's terminal equipment from a computer or domain that is not managed by the owner of the Site, but by another entity that processes the data obtained through cookies.
We use the following third-party cookies:
Google AdServices cookies:
COOKIE | DURATION | DESCRIPTION |
|---|---|---|
| _ga | 2 years | Used to distinguish users. |
| _ga_<container-id> | 2 years | Used to persist session state. |
| _gid | 24 hours | Used to distinguish users. |
| _gat | 1 minute | Used to throttle request rate. |
| AMP_TOKEN | 30 seconds to 1 year | Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. |
| _gac_<property-id> | 90 days | Contains campaign related information for the user. |
| _utma | Two years from configuration or update | Used to distinguish users and sessions. |
| __utmt | 10 minutes | Used to throttle request rate. |
| _utmb | 30 minutes from configuration or update | Used to determine new sessions/visits. |
| _utmc | End of browser session | Used to determine new sessions/visits. |
| _utmz | 6 months from configuration or update | Stores the traffic source or campaign that explains how the user reached your site. |
| _utmv | Two years from configuration or update | Used to store visitor-level custom variable data. |
| _utmx | 18 months | Used to determine a user's inclusion in an experiment. |
| _utmxx | 18 months | Used to determine the expiry of experiments a user has been included in. |
| __gaexp | It depends on the length of the experiment, but usually lasts 90 days | Used to store ID's of experiments and sessions for A/B testing. |
| __gcl_au | 3 months | Used to store and track conversions. |
mportant: eyesCloud3D may use other possible cookies to be loaded by Google services.
Stripe cookies:
COOKIE | DURATION | DESCRIPTION |
|---|---|---|
| stripe.csrf | Session | Prevents attackers from making requests that change user data to Stripe from other websites. |
| _stripe_orig_props | 1 year | Remembers how you got to Stripe, including the URL you came from and the Stripe page you originally landed on. |
| private_machine_identifier | 1 year | Identifies the computer across login sessions and users to prevent fraud. |
| Machine_identifier | 1 year | To prevent fraud, enables Stripe to determine the computer being used on the Stripe Dashboard. |
| Cookie-perms | 6 months | Stores a user's cookie permissions. |
| Locale | Session | Controls the language on stripe.com to deliver a reading experience in the language you expect. |
| cid | 3 months | Tracks browsing activity across the site, including whether you interacted with advertisements. |
| m | 2 years | For fraud detection. |
mportant: eyesCloud3D may use other possible cookies to be loaded by Stripe services.
Clarity cookies:
COOKIE | DURATION | DESCRIPTION |
|---|---|---|
| _clck | Session | Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. |
| _clsk | 1 day | Connects multiple page views by a user into a single Clarity session recording. |
3.2 According to their purpose
a. Essential cookies: These cookies are necessary for the website to function properly. They include cookies that allow you to log in to secure areas of our website and use basic functions, such as navigation and access to secure areas. Without these cookies, the user would not be able to correctly receive our content and services. These cookies do not store any personally identifiable information.
b. Performance cookies: These cookies collect information about how users use our website, such as which pages they visit most often and whether they experience any errors. This information helps us improve the functionality and performance of our website. . If you do not allow these cookies to be used, we will not know when you visited our site and will not be able to assess whether it worked properly.
c. Functionality cookies: These cookies are used to remember the choices you make and customize your experience on our website. This may include remembering your username, preferred language, and region. If you don't allow these cookies, some of these services may not work properly.
d. Marketing and advertising cookies: We work with third parties to display relevant advertisements on our website and on other websites. These cookies are used to track your online activity and display advertisements that may be of interest to you. If you do not allow these cookies to be used, you will see less targeted advertising.
4. Cookie Retention
Cookies can be retained for variable amounts of time. Some cookies are automatically deleted when you close your browser (session cookies), while others remain on your device for a specific period of time (persistent cookies).
5. Cookie Control
You can manage and control cookies in a number of ways, including:
a. Browser settings: Most browsers allow you to refuse or accept cookies. Please refer to your browser's help section for information on how to change your cookie settings:
b. Third-party tools: You can use third-party tools, such as browser plug-ins or security apps, to control cookies and online privacy.
6. Changes to the Cookie Policy
We reserve the right to update this Cookie Policy at any time to reflect any changes in our cookie practices. We encourage you to review this page periodically to stay informed of any important changes.
7. Contact Information
If you have any questions or concerns about our Cookie Policy, you can reach out to us at the following contact information:
eCapture Research and Development SL
Torre Siglo XXI.Paseo Fluvial 15, Planta 11ª Oficina Suroeste, Badajoz, España.
+ 34 924 10 32 27
customercare@ecaptureDtech.com
This Cookie Policy is in compliance with applicable privacy regulations and is kept up-to-date to reflect our current practices. You can learn more here
